Front Office Module

Never call housekeeping to check a room again.

Your front desk's real-time window into every department β€” room status, guest movements, alerts, and maintenance requests, all in one dashboard.

See how it works

< 5 sec

Room status delay

99.2%

Guest check-in readiness

Real-time

Cross-dept coordination

78%Occupancy12Arrivals8Departures34Ready201202203204205206211212213214215216221222223224225226231232233234235236ReadyDirtyOccupiedDue Out

Your entire property at a glance.

A live room grid showing every room's status β€” cleaning progress, occupancy, guest movements β€” with KPIs for occupancy, arrivals, and departures updating in real time. No refresh. No delay.

09:12R302Cleaning started09:34R302Cleaned09:35R302Queued for inspection09:41R302Inspected β€” ReadyLIVE

Room status changes the moment they happen.

When a housekeeper marks a room cleaned or a supervisor completes an inspection, your front desk sees it within seconds. No more calling housekeeping to check if a room is ready for check-in.

ARRIVALSGGarcia FamilyR401 Β· 14:00MMr. TanakaR205 Β· 15:30SSmith, J.R312 Β· 16:00DEPARTURESLLee, W.R108 Β· 11:00DEPARTEDMMΓΌller FamilyR503 Β· 12:00DUE OUTPPatel, A.R210 Β· 11:00DEPARTED12 Arrivals Β· 8 DeparturesAll rooms tracked in real time

Every arrival and departure, tracked.

See who's arriving today, which rooms are ready for them, who's departing, and which rooms need turnover β€” all in one view. Room readiness is matched to guest arrivals automatically.

3MinibarR405 β€” 2 items consumed2 min ago🍷Lost & FoundR212 β€” Keys found under bed8 min agoπŸ”‘MaintenanceR118 β€” AC not cooling15 min agoπŸ”§HousekeepingR303 β€” Inspected & readyJust now✨Every department update β€” one notification feed

Alerts from every department in one feed.

Minibar consumption, lost & found reports, maintenance issues, cleaning completions β€” every update from every department flows into one notification feed at your front desk. Nothing falls through the cracks.

FRONT DESKROOMR405ISSUE TYPEMaintenancePRIORITYLowMedHighNOTEAC not cooling properlyMAINTENANCEWO #2841AC not cooling β€” R405Priority: HighπŸ”§ASSIGNED TOAPAhmad P.ASSIGNED

Flag an issue without leaving your dashboard.

Guest calls about a broken AC? Submit a maintenance request in seconds β€” pick the room, set the priority, add a note. A work order is created instantly and routed to the right engineer.

cloudbedsPMSReservationsGuest DataCheck-in/outSYNCEDatriumFront OfficeRoom StatusAlertsKPI DashboardTwo-way sync Β· Real-time updates Β· Zero manual entry

Your PMS stays in sync. Automatically.

Atrium connects to Cloudbeds and syncs guest data, reservations, and check-in/check-out events in real time via webhooks. No double entry. No stale data. Your PMS handles bookings β€” Atrium handles operations.

From the field

What front office managers say

Room status delay: under 5 seconds

β€œWe used to call housekeeping constantly to check room status. Now it updates live on our screen β€” we know the moment a room is ready before the guest even asks.”

Front Office Manager

Boutique Hotel, 35 rooms

Zero missed minibar charges

β€œMinibar alerts come through instantly now. Housekeepers log consumption from the room and we get it on our dashboard before the guest reaches the front desk.”

Duty Manager

Beach Resort, 48 rooms

Every room, every guest, every update.
One screen.

See how Atrium gives your front desk real-time visibility across every department in a 20-minute walkthrough.

No long contracts Β· Setup in under a day Β· Cancel anytime

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