Atrium
by Concierly
Run your hotel from
one app.
Atrium connects every department — housekeeping, maintenance, front office — in one mobile-first platform built for real hotel operations.
30-day free trial · Cancel anytime
Seven departments. One app.
Powerful modules that work together to streamline every department.
Housekeeping
Room status shouldn't live in WhatsApp groups and paper checklists. Atrium assigns rooms automatically, tracks every status live, and keeps housekeeping connected to every department — even when the wifi drops.
- Smart assignment algorithm by area & priority
- Live status: Dirty → In Progress → Cleaned → Inspected
- Report maintenance issues directly from room cleaning
- Log minibar consumption and lost items in real-time
Maintenance
Repairs reported verbally get forgotten by dinner. Atrium turns every issue into a tracked work order with photos, a priority, and an owner — nothing gets lost between shifts.
- Receive work orders from any team — housekeeping, front office, F&B
- Priority levels with SLA tracking and overdue alerts
- Assign engineers and track progress in real-time
- Photo/video evidence and completion checklists
Front Office
Your front desk shouldn't need ten calls a day to know what's ready. A live room grid shows what's clean, inspected, and consumed — no calls, no guessing.
- Live cleaning status per room: Dirty → Cleaned → Inspected
- Instant minibar consumption alerts from housekeepers
- Lost & found reports pushed in real-time to front desk
- Request maintenance or flag issues without leaving the dashboard
Guest Complaints
Guest complaints vanish into shift handovers. With Atrium they're logged in seconds, escalated automatically, and resolved before checkout — with a full audit trail.
- Log complaints with urgency: Low → High → Critical
- Auto-link to maintenance work orders
- Guest history and resolution timelines
- Photo evidence and staff notes
Inventory & Procurement
Finding out you're out of towels when a guest asks is too late. Live stock levels and automatic reorder alerts mean procurement knows before you run out.
- Real-time stock levels with low-stock alerts
- Purchase requests with approval workflow
- Submit purchase orders to vendors
- Vendor management and price tracking
Asset Management
Nobody remembers how old the AC in room 204 is. Scan a QR code and see every service, warranty, and cost — plan replacements instead of reacting to breakdowns.
- Full asset registry with location, brand, and model
- Maintenance history linked to work orders
- Warranty and lifecycle tracking
- QR code scanning for quick asset lookup
Restaurant & F&B
Room charges scribbled on paper get lost before checkout. Orders flow from table to kitchen to the guest folio automatically.
- Menu management with stations and modifiers
- Room charge posting linked to guest folios
- Order tracking from kitchen to table
- Daily revenue and covers reporting
Security Patrol
Keep your property safe with structured guard tours and NFC checkpoint scanning. Atrium tracks every patrol in real time, alerts managers to missed rounds, and builds a complete audit trail — so nothing falls through the cracks on the night shift.
- NFC checkpoint scanning at physical patrol points
- Real-time patrol progress visible to management
- Alerts for missed or delayed checkpoints
- Guard assignment and shift scheduling
The reality today
Your hotel runs on 5 disconnected tools.
With Atrium
One platform. Every department. Always in sync.
Housekeeping marks a room cleaned — front desk sees it instantly. A guest complains — maintenance gets a work order automatically. Inventory runs low — procurement gets an alert. No phone calls. No WhatsApp. No guessing.
Trusted by hotels · Integrated with industry leaders
From the field
Built with hotel operators, for hotel operators.
“I used to spend my mornings walking the resort asking what was done and what wasn't. Now I open my phone and already know. The team solves things on their own, I spend my time with guests instead of chasing updates — and when I'm off property, I finally have peace of mind.”
Agung Permana
General Manager, ONAYA Bali Resort
SETUP
Set up your hotel during a coffee break.
No IT department. No week-long onboarding. Pick your modules, describe your rooms, invite your team — and you're live.
Tell us about your hotel
Hotel name, country, and your admin account. Pick the modules you need — maintenance, housekeeping, complaints, F&B — whatever fits your operation. Country auto-fills timezone and currency.
~2 minutes
Describe your rooms, we'll build them
Type something like "5 floors, 20 rooms each, mix of standard and deluxe" and AI structures your full room list. Or connect Cloudbeds to import everything automatically.
~3 minutes
Invite your team, go live
Share a hotel code with your staff. They download the app, log in, and they're working. Housekeeping schedules, work orders, patrol routes — all live from day one.
No training needed
Ready to run your hotel from one app?
Set up your hotel operations platform in under 5 minutes.
Free setup assistance · Cancel anytime