Atrium app icon

Atrium
Run your hotel from
one app.

Atrium connects every department — housekeeping, maintenance, front office — in one mobile-first platform built for real hotel operations.

Concierly Atrium — app overview

Everything Your Hotel Needs

Powerful modules that work together to streamline every department.

Housekeeping

Smart room assignments, real-time status tracking, and an offline-ready mobile app that connects housekeepers to every department.

  • Smart assignment algorithm by area & priority
  • Live status: Dirty → In Progress → Cleaned → Inspected
  • Report maintenance issues directly from room cleaning
  • Log minibar consumption and lost items in real-time
Housekeeping module

Maintenance

Full work order lifecycle — receive requests from any department, assign engineers, and track to resolution.

  • Receive work orders from housekeeping, front office, or guests
  • Priority levels with SLA tracking and overdue alerts
  • Assign engineers and track progress in real-time
  • Photo/video evidence and completion checklists
Maintenance module

Front Office

Your front desk's real-time window into housekeeping — know which rooms are ready, what was found, and what was consumed.

  • Live cleaning status per room: Dirty → Cleaned → Inspected
  • Instant minibar consumption alerts from housekeepers
  • Lost & found reports pushed in real-time to front desk
  • Request maintenance or flag issues without leaving the dashboard
Front Office module

Guest Complaints

Track, escalate, and resolve guest complaints with full audit trails and automatic work order linking.

  • Log complaints with urgency: Low → High → Critical
  • Auto-link to maintenance work orders
  • Guest history and resolution timelines
  • Photo evidence and staff notes
Guest Complaints module

Inventory & Procurement

Monitor stock levels, submit purchase requests, and manage purchase orders with vendor integration.

  • Real-time stock levels with low-stock alerts
  • Purchase requests with approval workflow
  • Submit purchase orders to vendors
  • Vendor management and price tracking
Inventory & Procurement module

Asset Management

Track every asset in your property — from AC units to furniture — with lifecycle management and maintenance history.

  • Full asset registry with location, brand, and model
  • Maintenance history linked to work orders
  • Warranty and lifecycle tracking
  • QR code scanning for quick asset lookup
Asset Management module

Restaurant & F&B

Manage restaurant operations, table service, and room charge posting — all connected to your front office.

  • Menu management with stations and modifiers
  • Room charge posting linked to guest folios
  • Order tracking from kitchen to table
  • Daily revenue and covers reporting
Restaurant & F&B module

Security Patrol

Keep your property safe with structured guard tours and NFC checkpoint scanning. Atrium tracks every patrol in real time, alerts managers to missed rounds, and builds a complete audit trail — so nothing falls through the cracks on the night shift.

  • NFC checkpoint scanning at physical patrol points
  • Real-time patrol progress visible to management
  • Alerts for missed or delayed checkpoints
  • Guard assignment and shift scheduling
Security Patrol module
Swipe to explore modules

The reality today

Your hotel runs on 5 disconnected tools.

WhatsApp groups for task coordination
Paper checklists for room inspections
Spreadsheets for inventory tracking
Phone calls for maintenance requests
Separate PMS disconnected from operations

With Atrium

One platform. Every department. Always in sync.

Housekeeping marks a room cleaned — front desk sees it instantly. A guest complains — maintenance gets a work order automatically. Inventory runs low — procurement gets an alert. No phone calls. No WhatsApp. No guessing.

HousekeepingMaintenanceFront OfficeComplaintsInventoryAssetsF&B

Trusted by hotels · Integrated with industry leaders

cloudbeds
PMS Integration
ONAYA Resorts
Hotel Partner
AURA Villas
Hotel Group

From the field

Built with hotel operators, for hotel operators.

75% faster response

Before Atrium, our housekeeping team used WhatsApp to report issues. Now everything flows automatically — room cleaned, front desk notified, maintenance alerted. We cut our maintenance response time from 40 minutes to under 10.

Hotel General Manager

Boutique Resort, 25 rooms

Zero downtime

The offline mode is a game changer. Our housekeepers work in areas with zero wifi coverage and they can still complete checklists, report minibar charges, and log lost items. Everything syncs when they're back online.

Operations Manager

Beach Resort, 80 rooms

SETUP

Set up your hotel during a coffee break.

No IT department. No week-long onboarding. Pick your modules, describe your rooms, invite your team — and you're live.

Tell us about your hotel

Hotel name, country, and your admin account. Pick the modules you need — maintenance, housekeeping, complaints, F&B — whatever fits your operation. Country auto-fills timezone and currency.

~2 minutes

Describe your rooms, we'll build them

Type something like "5 floors, 20 rooms each, mix of standard and deluxe" and AI structures your full room list. Or connect Cloudbeds to import everything automatically.

~3 minutes

Invite your team, go live

Share a hotel code with your staff. They download the app, log in, and they're working. Housekeeping schedules, work orders, patrol routes — all live from day one.

No training needed

Integrations

Works with your existing PMS.

Atrium integrates with Cloudbeds to automatically sync room status, reservations, guest data, and check-in/check-out events. No double entry. No manual updates. Your PMS handles bookings — Atrium handles everything else.

Automatic room status sync on check-in / check-out
Guest name, VIP flags, and reservation details
Two-way cleaning status updates back to PMS
Webhook-driven — updates happen in real-time
cloudbeds

Property Management System

Connected
atrium

Hotel Operations Platform

Atrium app icon

Ready to run your hotel from one app?

Set up your hotel operations platform in under 5 minutes. No credit card required.

Get Started Free

No credit card required · Free setup assistance · Cancel anytime

We value your privacy

We use essential cookies to make our site work. With your consent, we may also use functional cookies to enhance your experience with features like our booking calendar. You can manage your preferences at any time.